Frequently Asked Questions About Turf Terminators

Who is Turf Terminators?

Turf Terminators is an independent, private company offering services that allow residents to utilize water conservation rebates which are offered by local and regional water agencies. Turf Terminators is not a subsidiary, affiliate, nor official partner of the Metropolitan Water District of Southern California nor any of its member agencies. Turf Terminators maintains its own eligibility and quality control criteria in addition to abiding by the terms and conditions set forth by relevant turf removal rebate programs. As such, the services offered by Turf Terminators are not appropriate, nor available for all residents.

Will I pay any charges or hidden fees for my new California friendly landscape?

Many of Turf Terminators’ customers do not pay any money for Turf Terminators’ services. Instead, customers assign their rights to all available rebates awarded for the removal and replacement of turf grass with drought tolerant landscaping.

Turf Terminators also offers enhanced selections which customers can elect to purchase. The specific options available will be discussed during a customer’s initial consultation with a Turf Terminators residential support consultant.

How long does it take to qualify my property for water rebates?

Turf Terminators will not begin landscaping until it receives notice that each customer’s lawn qualifies for rebates. This process can take anywhere from 2 to 4 weeks following a customer’s initial consultation during which the customer decides which portions of his or her lawn will be replaced.

Can I remove both my front and back yards?

Yes, so long as there is some green grass growing in both the front and back yards and there are access points that are large enough to allow Turf Terminators’ equipment to reach each yard. Turf Terminators’ representatives will determine whether each yard is equipped with adequate access points during an initial on-site consultation.

What type of groundcover will Turf Terminators provide?

Turf Terminators offers numerous groundcovers, including mulch, decorative stones, and granite.

A Turf Terminators residential support consultant can discuss the specific options available to you during your initial consultation.

How much groundcover will be spread throughout areas of my lawn that previously consisted of turf grass?

On average, Turf Terminators spreads 2 to 3 inches of groundcover in areas where turf grass is being replaced.

What drought tolerant plants, shrubs and grasses can I choose for my new landscape?

Turf Terminators offers a variety of drought tolerant plants, shrubs and grasses, which can be found on the Drought Tolerant Plants and Groundcover Catalog. However, Turf Terminators reserves the right to offer additional or different plant and groundcover selections, based on pricing and availability.

How many plants will I be provided?

The number of plants each customer is provided depends on the amount of turf grass being replaced, which plants are being utilized, and the plant package each customer selects. Available plant packages vary by area and will be discussed in depth during your consultation with a residential support consultant.

Each plant type grows to a different size, so once a customer’s lawn is measured and he or she has chosen a landscape style and plants, the amount of plants necessary to achieve coverage ratio will be calculated.

How will my new drought tolerant plants, shrubs and grasses be arranged?

Turf Terminators’ staff of expert landscapers oversee the majority of landscape arrangements at our customers’ homes. However, many homeowners also elect to influence the design the day of the installation.